PRIVACY POLICY

Effective Date: April 3, 2025
Version: 2.2

This website is operated by Psalms Travel Services ("we", "us", or "our") using the Rezio booking system. We respect your privacy and are committed to protecting your personal information in accordance with applicable laws in the Philippines.

By using this website or making a booking, you agree to the collection and use of your information as described below.

1. INFORMATION WE COLLECT

We collect only the information needed to process and manage your booking, including:
- Full name
- Email address
- Mobile number
- Hotel or pickup details
- Payment-related information (processed securely by our payment partners)

If you are booking for other guests, you confirm that you have permission to share their information with us.

If required information is not provided, we may not be able to confirm or fulfill your booking.

2. HOW WE USE YOUR INFORMATION

Your information is used only to:
- Confirm and manage your booking
- Arrange tours, transfers, and pickup services
- Communicate important booking details
- Improve our website and services
- Comply with legal and regulatory requirements

We do not sell your personal data and do not use it for unrelated marketing.

3. DATA PROTECTION AND SECURITY

We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. While no system can guarantee absolute security, we work only with trusted platforms and partners to keep your data safe.

If a data security issue occurs that may affect you, we will notify you as required by law.

4. COOKIES AND ANALYTICS

Our website may use cookies and analytics tools to understand how visitors use the site and to improve performance.

You may disable cookies in your browser settings, but some features of the website may not function properly.

5. YOUR RIGHTS

You may request to:
- Review or correct your personal information
- Request deletion of your data, when legally allowed
- Ask how your information is being used

To make a request, please contact us using the details below.

6. SHARING OF INFORMATION

We only share your information when necessary to complete your booking, including with:
- Rezio (our booking system provider)
- Licensed guides, boat operators, and transport providers
- Payment processors and banks

We may also disclose information if required by law or legal authorities.

7. THIRD-PARTY LINKS

Our website may contain links to third-party services such as payment platforms or maps. We are not responsible for their privacy practices. Please review their policies separately.

8. CHILDREN'S PRIVACY

Our services are intended for adults. Guests under 18 years old must be accompanied by a parent or legal guardian.

9. INTERNATIONAL DATA TRANSFERS

Some service providers may be located outside the Philippines. When this occurs, we take reasonable steps to ensure your information remains protected.

10. DATA RETENTION

We retain personal information only as long as necessary to complete your booking and meet legal obligations.

11. POLICY UPDATES

This Privacy Policy may be updated from time to time. The latest version will always be available on our website.

12. GOVERNING LAW

This Privacy Policy is governed by the laws of the Philippines.

13. CONTACT US

If you have questions about this Privacy Policy or your personal data, you may contact us at:
psalmstravel.palawan@gmail.com